Shipping policy
Order Processing Times
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Free Shipping
We are pleased to offer free standard shipping on all orders across the United States. No minimum purchase or discount code is required at checkout.
Domestic Shipping Estimates
- Standard Shipping: Estimated delivery within 3 to 7 business days after processing.
- Note: Delivery delays can occasionally occur due to carrier issues or peak holiday seasons.
- Exclusions apply for Hawaii, Puerto Rico and Alaska. Shipping will calculated at checkout
How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
You can enter your order # into the chat bubble on our website and get updated tracking information there, too.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@artemide.net with your name and order number, and we will look into it for you.
Shipping to P.O. Boxes
Some carriers have limitations regarding shipping to P.O. Boxes. If your address is a P.O. Box, we will do our best to accommodate your delivery using eligible postal services.